Skip to main content

Appointments

Urgent Appointments

You can book urgent appointments on the day at 8:30am. If we have no appointments, We will help you find another service.

Not every problem needs a GP – our team will guide you to the best help.

To request an appointment you can:

Need help using the NHS App?

We offer 1-to-1 help with using the NHS App.
Ask at reception if you need support.

Routine Appointments

Our routine appointments are available to book every day via the NHS app at 1pm and 5pm.

A small number of appointments will be available to book via calling the practice or at front desk. If you have access to the NHS App you will be asked to book an appointment using it.

To request a routine appointment with a GP/ clinician you can:

  • use your NHS account (through the NHS website or NHS App) – at 1pm and 5pm
  • phone us on 0161 205 4364 – at 1pm
  • visit the surgery and speak with a receptionist – at 1pm

These appointments are 1-4 weeks in advance.

Cancel Appointments

To cancel your appointment:

Nurse Appointments

We will aim respond to requests within 2 working days during opening times.

You can also:

  • phone us on 0161 205 4364
  • visit the surgery and speak with a receptionist

Interpreter Services

For all interpreter services please inform reception at the point of booking if this is something you will need

Please tell us if you need help with:

  • Speaking or hearing
  • Understanding information
  • Reading letters or forms

We’ll try to support you.

We use silent sounds for all our interpreter services.

Home Visits

Home visits are done by a GP, who will usually arrange the visit after a telephone call.

If you need a home visit for an annual review, our team will contact you to book it.

These visits follow rules approved by many local medical committees.

GP Visit Recomended

GP home visiting makes clinical sense and is the best way of giving a medical opinion in cases involving:

  • The terminally ill
  • The truly bed bound patients. Those where travelling to practice by car would cause decline in their medical condition or discomfort.
A GP visit is not usual

Most illnesses do not need a home visit.

For Example;

Children with fevers, colds, coughs, or tummy problems can be treated at the surgery.

Adults with coughs, sore throats, flu, or back pain can u

Elderly patients are best treated at the surgery too, unless they are bed bound.

All visit requests are first assessed by a doctor by phone.

Extended Access Appointments

At the surgery we get an allocation of extended hours appointments. 

We can offer GP, ANP, Phlebotomy and Nurse.

These are at New Collegiate Medical Centre or Crumpsall Medical Practice.

Crumpsall Medical Practice

Crumpsall Vale Intermediate Care Unit
Delaunays Road, Manchester, M8 5RB
(Only 1.5 miles away – about 6–7 minutes by car)

Tuesday Evenings until 8:00pm at Collegiate

Thursday Evenings until 8:00pm at Collegiate

Saturday Morning at Crumpsall

To arrange an extended hours appointment you can;

One of our care navigators will inform you of our availability.

Contraception Clinic

We run contraception Clinics on a Wednesday and Friday afternoons with Dr S Shahbaz.

You do not need to be a patient at the practice to book one of these appointments.

Please complete a form and our team will book a telephone appointment for you. After this you will be put on the waiting list.

Sexual Health Clinic

We run a Sexual Health Clinic with Dr S Shahbaz.

Please complete the form below and we will contact you with an appointment.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

111 has a mental health crisis team.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Our team will try to accommodate your needs as best as we can.

Related information

Sick notes

Test results

Health A to Z

Page published: 28 February 2024
Last updated: 13 November 2025