Urgent Appointments
Our urgent appointments are available to book on the day at 8:30am. If we have no appointments, you will be directed to alternate services.
To request an urgent on the day appointment you can:
- phone us on 0161 205 4364
- visit the surgery and speak with a receptionist
- use your NHS account (through the NHS website or NHS App)
Routine Appointments
Our routine appointments are available to book every day at 1pm.
To request a routine appointment with a GP/ clinician you can:
- use your NHS account (through the NHS website or NHS App) -at 5 pm
- phone us on at 0161 205 4364
- visit the surgery and speak with a receptionist
These appointments are 2-6 weeks in advance.
Cancel Appointments
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- phone us on 0161 205 4364 during opening times
- reply CANCEL to your appointment reminder text message
- Cancel an appointment – Collegiate Medical Centre
Nurse Appointments
We will aim respond to requests within 2 working days during opening times.
You can also:
- phone us on 0161 205 4364
- visit the surgery and speak with a receptionist
Interpreter Services
Interpreter services are available for most languages but do need a longer appointment. You must let the reception staff know at the point of booking if you need an interpreter. If we do not know you need an interpreter, the clinician may ask you to rearrange the appointment.
Home Visits
Home visits are undertaken by a GP and are after morning surgery at 12pm.
If you need a home visit for an annual review, our nursing team will be in contact to book this in.
The following guidelines and examples are approved by many local medical committees around the country.
GP visit recommended
GP home visiting makes clinical sense and is the best way of giving a medical opinion in cases involving:
- The terminally ill
- The truly bed bound patients. Those where travelling to practice by car would cause decline in their medical condition or discomfort.
GP visit is not usual
In most cases, to visit a patient at home would not be appropriate use of a GPs time. Common illnesses such as :
- childhood fevers
- colds
- coughs
- earache
- headache
- diarrhoea /vomiting
- most cases of abdominal painscan all be seen in practice and do not need a home visit
These patients are usually well enough to travel by car. It is not usually harmful to take a child with a fever outside. These children may not be fit to travel by bus or walk, but car transport is available from friends, relatives or taxi firms.
It is not a doctor’s job to arrange such transport.
Adults with common problems
- such as cough
- sore throat
- flu
- back pain
- abdominal painare all also able to travel by car to doctor’s premises
Common problems in the elderly such as:
- poor mobility
- joint pain
- generally feeling unwellwould all also be best treated at the doctor’s surgery. The exception to this would be the truly bed bound patient
All visit requests will be assessed by a doctor and those requesting visits will usually be contacted by phone to discuss their request.
Extended Access Appointments
At the surgery we get an allocation of extended hours appointments.
We can offer GP, ANP, Phlebotomy and Nurse.
These are at New Collegiate Medical Centre or Crumpsall Medical Practice.
To arrange an extended hours appointment you can;
- call 0161 205 4364
- attend the reception
One of our care navigators will inform you of our availability.
Contraception Clinic
We run contraception Clinics on a Wednesday and Friday afternoons with Dr S Shahbaz.
You do not need to be a patient at the practice to book one of these appointments.
Please complete a form and our team will book a telephone appointment for you. After this you will be put on the waiting list.
Contraceptive coil or implant request – Collegiate Medical Centre
First Contact Practitioner
On Thursday mornings we have a physiotherapist who attends the practice.
These appointments are for patients who have pain in their muscles or bones, are 18+ and have not yet contacted a GP.
Please complete this self-referral form and you will receive an appointment.
Straight2Physio self referral – Collegiate Medical Centre
Alternatively you can self refer into the First Contact Physiotherapy Service
Sexual Health Clinic
We run a Sexual Health Clinic with Dr S Shahbaz.
Please complete the form below and we will contact you with an appointment.
Request a face to face appointment for sexual health advice – Collegiate Medical Centre
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
111 has a mental health crisis team.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Our team will try to accommodate your needs as best as we can.