Skip to main content

Appointments

Urgent Appointments

You can book urgent appointments on the day at 8:30am. If we have no appointments, We will help you find another service.

Not every problem needs a GP – our team will guide you to the best help.

To request an appointment you can:

Need help using the NHS App?

We offer 1-to-1 help with using the NHS App.
Ask at reception if you need support.

Routine Appointments

You can book routine appointments on the NHS app at 1pm and 5pm.

A small number of appointments will be available to book on the phone or at reception. If you have access to the NHS App you will be asked to book an appointment using it.

To book a routine appointment with a GP/ clinician you can:

  • Call us on 0161 205 4364 – at 1pm
  • visit reception in the surgery – at 1pm
  • use your NHS account (NHS App) – at 1pm and 5pm

These appointments are 1-4 weeks away.

Your Appointment – What to expect

However you choose to contact us, we may offer you an appointment or advice:

  • On the phone
  • face to face
  • Video call
  • By text message
  • By Email
Interpreter services

If you need an interpreter, please tell us when you book your appointment.

Please tell us if you need help with:

  • Speaking or hearing
  • Understanding information
  • Reading letters or forms

We’ll try to support you.

We use silent sounds for all our interpreter services.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

111 has a mental health crisis team.

Ask for non-urgent advice or follow up

If you’ve already spoken to a GP or nurse and have a follow-up question, or you think you might need another appointment, you can use our online form.

Our team will read your message and decide the best next step. We may reply with advice, book you with the right clinician, or signpost you to another NHS service such as your local pharmacy.

This form is not for urgent problems or same-day appointment requests. If you need urgent help, please call 0161 205 4364 or use NHS 111.

Ask for non-urgent advice or follow up

We check messages during working hours and aim to reply within one working day.

Cancel Appointments

To cancel your appointment:

Cancel an appointment form

Nurse Appointments

Request an appointment with a nurse or healthcare assistant

We will aim respond to requests within 1 working day during opening times.

You can also:

Contraception Clinic

We run contraception Clinics on a Wednesday and Friday afternoons with Dr S Shahbaz.

You do not need to be a patient at the practice to book one of these appointments.

Please fill in the form below. Our team will book a phone appointment for you.

After the call, the doctor will either book your appointment or put you on the waiting list.

Contraception: Coil or Implant

Sexual Health Clinic

We run a Sexual Health Clinic on Monday Afternoons with Dr S Shahbaz.

Please fill in the form below. Our team will book an appointment for you.

Sexual Health Clinic

Home Visits

Home visits are done by a GP, who will usually arrange the visit after a telephone call.

If you need a home visit for an annual review, our team will contact you to book it.

These visits follow rules approved by many local medical committees.

GP Visit Recomended

GP home visiting makes clinical sense and is the best way of giving a medical opinion in cases involving:

  • The terminally ill
  • The truly bed bound patients.
A GP visit is not usual

Most illnesses do not need a home visit.

For Example;

Children with fevers, colds, coughs, or tummy problems can be treated at the surgery.

Adults with coughs, sore throats, flu, or back pain can u

Elderly patients are best treated at the surgery too, unless they are bed bound.

All visit requests are first assessed by a doctor by phone.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs
  • Our team will try to accommodate your needs as best as we can.

Extended Access Appointments

At the surgery we get an allocation of extended hours appointments. 

You can book:

  • GP appointments
  • Nurse appointments (Smear, Diabetic review, Blood pressure review, New Patient Health Check)
  • Phlebotomy (Blood test)

These are at New Collegiate Medical Centre or Crumpsall Medical Practice.

Crumpsall Medical Practice

Crumpsall Vale Intermediate Care Unit
Delaunays Road, Manchester, M8 5RB
(Only 1.5 miles away – about 6–7 minutes by car)

Tuesday Evenings until 8:00pm at Collegiate

Thursday Evenings until 8:00pm at Collegiate

Saturday Mornings at Crumpsall Medical Practice

To arrange an extended hours appointment you can;

One of our care navigators will inform you of our availability.

Related information

Sick notes

Test results

Health A to Z

Page published: 28 February 2024
Last updated: 18 November 2025