Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• using the GP online system: Patient Access

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• bring your paper slip to the surgery

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at the surgery or fill out a nominate a pharmacy or other dispenser form
• at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone our prescriptions line after 10am on 0161 205 4364
• fill out an ask a prescription question form

Benzo policy

The practice policy is to not prescribe benzodiazepines or zopiclone (tablets like diazepam and temazepam) to new patients under 50 years old. They are associated with many problems.

If you are a new patient over 50 years old, we will need confirmation from your previous GP of your prescription. If we do not have this on record, we will contact your previous GP. No items will be prescribed until we have recieved record.

If confirmation is obtained, we will prescribe them to you on a reducing basis, over a period of time. You may produce dated repeat prescription sheets.

Please keep your booked review appointment and try to see the same doctor each time you attend.  We will not prescribe benzodiazepines as an emergency.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

To find a local pharmacy – Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.