Mission statement

At New Collegiate Medical Centre, we share a mission to deliver outstanding care through a culture of listening and continuous improvement.

Our vision

  • We aim to provide the best possible outcomes for our patients in a safe and welcoming environment. Our Doctors and staff are approachable, respectful and patient-centred.
  • We aim to be at the forefront of modern general practice, offering a wide range of services and facilities.
  • We aim to be a Centre of Excellence for teaching and training of healthcare students and GP registrars.
  • We aim to use technology smartly to improve the efficiency and effectiveness of our administration, patient contact and clinical activity.
  • We will seek to collaborate and work in partnership to strengthen community links and respond to local, regional and national initiatives.

Our values

  • We are caring: We will put our patients at the heart of all that we do.
  • We are fair: We are consistent in the way we deal with people, both patients and staff, we act courteously, show consideration, compassion and understanding. We value each person as an individual.
  • We are professional: We strive to achieve a high level of medical care for our patients and be responsive to the medical need of both the individual and for the community.
  • We are innovative: We constantly review the service we provide and improve it. We use all available resources, including technology to provide the best service we can.