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Equality, Diversity & Inclusion

At Collegiate Medical Centre, we are committed to promoting equality, diversity, and inclusion (EDI) for all staff, patients, and visitors. We ensure compliance with the Equality Act 2021, NHS England guidance, and CQC standards, ensuring that everyone is treated fairly and with dignity.

Purpose

This policy ensures that all staff and patient are treated fairly and without discrimination. That recruitment is based on merit, and that the practice fosters an inclusive and supportive workplace.

Who this policy applies to

This policy applies to all staff, GP Partners, patients, visitors, and contractors.

Our Commitment to Equality, Diversity & Inclusion

We are committed to ensuring that individuals are treated fairly and with respect, regardless of age, disability, gender, race, religion, sexual orientation, marital status, or pregnancy status.

We do not tolerate discrimination, harassment, or bullying.

We make reasonable adjustments for patients and staff with disabilities where it is practical and appropriate.

We respect cultural, religious, and personal beliefs while maintaining the professional standards of the practice.

Responsibilities

All staff

must treat colleagues and patients with respect and challenge discrimination where I occurs.

The Practice Manager

is responsible for ensuring compliance with employment laws and equality regulations.

GP Partners

oversee a fair and professional working environment

Recruitment and Employment

Recruitment decisions will be based on skills, experience, qualifications, and suitability for the role.

All applicants will be considered fairly and without discrimination, but the practice must ensure that candidates can fulfil the essential requirements of the role.

Reasonable adjustments will be considered where possible, but applicants must be capable for performing the core duties of the job without adjustments.

The practice will ensure compliance with employment law, NHS recruitment guidance, and safeguarding policies when making hiring decisions.

Reporting Discrimination or Harassment

If a staff member or patient experiences discrimination, they should:

Report it to the Practice Manager or GP Partner.

If unresolved, escalate concerns to:

NHS England england.contactus@nhs.net

Care Quality Commission (CQC) – 03000 616161 / enquiries@cqc.org.uk

Equality Advisory & Support Service (EASS) – 0808 800 0082 / www.equalityadvisoryservice.com

Training and Awareness

All staff receive mandatory EDI training as part of their induction and ongoing development. The practice will review and update staff on any chances in equality legislation or NHS policies

Page published: 22 August 2023
Last updated: 19 November 2025