At New Collegiate Medical Centre, we collect and store information about you to provide safe, effective, and high-quality healthcare, this includes details like your name, date of birth, contact information, medical history, prescription, test results, and notes from your appointments.
Why we collect your data:
· To provide you with medical care and treatment.
· To meet legal and NHS England requirements.
· To make referrals to hospitals, community services, or social care.
· To support public health, safeguarding, and statutory reporting.
· To contribute to NHS audits, planning, or approved clinical research (where appropriate).
How we store and protect your data:
· Your records are stored securely on NHS-approved systems (e.g. EMIS).
· Only staff involved in your care have access to your records.
· Information is only shared when necessary and in line with UK data protection laws.
Who may share your information with:
· Hospitals, specialists, and community teams involved in your care.
· Pharmacies and other GP surgeries (e.g. if you change practice).
· NHS England. The Department of Health, and local public health bodies.
· Social care and safeguarding teams where required by law.
Your rights:
· You have the right to access your medical records.
· You can ask us to correct any further inaccuracies (e.g. name or contact details).
· If you disagree with a clinical entry (e.g. diagnosis, opinion, or treatment plan), we can add a note to your record with your viewpoint. We do not delete clinical information, as it forms part of your medical history and is protected by NHS and medico-legal guidance.
· You can ask us not to share certain data unless we are legally required to do so. · You can opt out of national data sharing schemes at: www.nhs.uk/your-nhs-data-matters
How to raise concerns about your information: If you have questions about how we use your data or wish to raise a concern, please write to us with details of your query. A member of our team will contact you to arrange an appointment with our Office manager.